Job Description
Join our award-winning IT team and launch your career with comprehensive paid training! TechSolutions Inc. is seeking motivated entry-level professionals to become Junior IT Support Specialists in our Chicago headquarters. No prior experience required – we provide all necessary certifications and hands-on mentorship. Enjoy competitive pay, full benefits, and a clear path to advancement. Work in a dynamic environment supporting Fortune 500 clients while building your technical expertise.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide first-level technical support via phone, email, and chat
- Document issues and solutions in ticketing systems
- Collaborate with senior engineers on complex problems
- Participate in 3-month paid training program covering networking, security, and cloud basics
- Assist with network monitoring and system maintenance
- Learn industry best practices and compliance standards
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Eagerness to learn technical concepts
- Ability to work independently and in teams
- Customer service mindset with patience and empathy
- No IT experience necessary – training provided
- Valid driver's license preferred for occasional site visits