Job Description
Launch your IT career with TechSolutions Inc., Wichita's leading technology provider! We're seeking motivated entry-level professionals to join our dynamic IT support team. As a Junior IT Support Specialist, you'll gain hands-on experience in enterprise environments while working alongside industry experts. Enjoy comprehensive training, growth opportunities, and competitive benefits in a collaborative culture that values innovation and continuous learning.
Our Wichita headquarters offers a modern workspace with cutting-edge technology and a supportive team environment. We're committed to developing talent and provide clear career progression paths for dedicated professionals.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with user account management and access permissions
- Document technical procedures and maintain support ticket systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct periodic system audits and preventive maintenance
- Deliver basic cybersecurity awareness training to staff
Qualifications
- Associate degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to learn new technologies quickly
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license and reliable transportation