Job Description
Join our dynamic IT team in Oklahoma City as a Junior IT Support Specialist! We're seeking passionate tech enthusiasts ready to launch their careers in a fast-paced environment. You'll gain hands-on experience with cutting-edge technologies while delivering exceptional user support to our growing client base. Our culture values innovation, collaboration, and continuous learning—perfect for ambitious newcomers ready to make their mark in IT.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior technicians on complex troubleshooting
- Assist with cybersecurity best practices implementation
- Train end-users on new technologies and procedures
- Conduct regular system maintenance and updates
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and in team settings
- Valid Oklahoma driver's license (for occasional site visits)