Job Description
Join our dynamic IT team at TechSolutions Inc. and kickstart your career in technology! We're seeking a motivated Junior IT Support Specialist to provide essential technical assistance to our growing client base in Long Beach. This is a fantastic opportunity to gain hands-on experience with cutting-edge systems while working alongside industry experts. If you're passionate about problem-solving and eager to grow in the IT field, we want to hear from you!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document troubleshooting steps and maintain IT knowledge base
- Assist with cybersecurity protocols and system updates
- Collaborate with senior IT staff on complex infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- 1-2 years of technical support experience (internships acceptable)
- Proficiency with Windows OS and Microsoft Office Suite
- Basic understanding of networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred
- Ability to lift 25 lbs for equipment handling