Job Description
Launch your IT career with InnovateTech Solutions! We're seeking motivated entry-level professionals to join our dynamic Fort Worth team. This role offers hands-on experience with cutting-edge technology while supporting our clients' digital transformation initiatives. Enjoy comprehensive training, mentorship from industry experts, and a clear path for career growth in one of America's fastest-growing tech hubs.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT procedures and maintain accurate asset inventory
- Collaborate with senior engineers on system upgrades and migrations
- Deliver exceptional customer service via phone, email, and in-person support
- Participate in cybersecurity awareness training and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS, Active Directory, and networking fundamentals
- Strong problem-solving abilities and customer service orientation
- CompTIA A+ or similar certification preferred (not required)
- Ability to lift 30 lbs and work in varied office environments
- Valid Texas driver's license for occasional client site visits