Job Description
Launch your IT career with TechSolutions Inc., a leading technology firm in Jacksonville! We're seeking motivated entry-level IT professionals to join our dynamic support team. This role offers hands-on experience with cutting-edge systems while providing foundational skills for long-term growth. Enjoy comprehensive training, mentorship from industry experts, and a collaborative work environment that values innovation and professional development.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Manage user accounts and permissions across company networks
- Document technical processes and troubleshooting solutions
- Collaborate with senior IT staff on infrastructure projects
- Assist with cybersecurity protocols and data protection measures
- Participate in system upgrades and patch management cycles
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Customer service orientation with strong communication skills
- Problem-solving abilities and attention to detail
- CompTIA A+ or similar certification preferred
- Ability to lift 30lbs and work in various office environments