Job Description
Join our dynamic IT team at TechSolutions Inc. and kickstart your career in technology! We're seeking passionate entry-level professionals to provide essential technical support across our Fort Worth headquarters. This role offers hands-on experience with cutting-edge systems while working alongside seasoned mentors who will accelerate your professional growth.
Responsibilities
- Diagnose and resolve hardware/software issues for 150+ employees
- Deploy and configure Windows 10/11 workstations and mobile devices
- Manage Active Directory accounts and group policies
- Document technical procedures and maintain knowledge base articles
- Collaborate with vendors for hardware/software procurement
- Support cloud infrastructure including Microsoft 365 and Azure
- Participate in after-hours on-call rotation (1 week/month)
Qualifications
- Associates degree in IT or related field (or equivalent experience)
- CompTIA A+ or Network+ certification preferred
- Basic understanding of Windows OS and networking fundamentals
- Strong problem-solving and communication skills
- Ability to lift 30lbs for equipment maintenance
- Valid driver's license for occasional site visits
- Experience with Service Desk ticketing systems
- Must pass background check and drug screening