Job Description
Launch your IT career in Tulsa's thriving tech scene! TechSolutions Tulsa is seeking motivated entry-level IT professionals to join our dynamic support team. As a Junior IT Support Specialist, you'll gain hands-on experience with cutting-edge systems while working alongside industry experts in a collaborative, growth-oriented environment. We provide comprehensive training, mentorship programs, and clear career advancement paths for dedicated team members. Join us to build foundational skills in network administration, cybersecurity fundamentals, and cloud technologies while supporting innovative projects that impact local businesses.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripheral devices
- Assist with cybersecurity protocols including access management and threat monitoring
- Document technical issues and resolutions in our IT service management system
- Collaborate with senior engineers on system upgrades and maintenance projects
- Support cloud infrastructure operations including Azure and AWS environments
- Participate in cross-departmental IT initiatives and process improvements
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems and networking concepts
- Familiarity with helpdesk ticketing systems and remote support tools
- Strong problem-solving abilities and customer service orientation
- CompTIA A+ or similar certification preferred (willing to train)
- Excellent written and verbal communication skills
- Ability to work independently and within a team environment
- Valid driver's license and reliable transportation