Job Description
Join Nevada Tech Solutions, a leading IT services provider in Las Vegas, as we expand our dynamic team! We're seeking passionate entry-level IT professionals eager to build their careers in a supportive, growth-oriented environment. Our collaborative culture values innovation and continuous learning, offering mentorship programs and certification reimbursement. Help us deliver cutting-edge solutions to diverse clients while advancing your technical expertise in one of America's fastest-growing tech hubs.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with user account management and Active Directory administration
- Document IT processes and maintain accurate service tickets
- Collaborate with senior engineers on infrastructure projects
- Conduct routine system backups and security audits
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and security principles
- Strong problem-solving and customer service skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Experience with helpdesk ticketing systems (e.g., ServiceNow, Jira)
- Valid driver's license and reliable transportation