Job Description
Launch your IT career with TechSolutions Inc., Oklahoma's leading technology innovator! We're seeking motivated Junior IT Support Specialists to join our dynamic team in Oklahoma City. As a key member of our IT department, you'll gain hands-on experience with cutting-edge systems while supporting our diverse client base. We offer comprehensive training, mentorship programs, and clear career advancement paths for dedicated professionals. Join us to build foundational skills in network administration, cybersecurity, and cloud technologies while contributing to meaningful projects that impact local businesses.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols including patch management and access controls
- Document technical procedures and maintain accurate support logs
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on company systems and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS, networking fundamentals, and cloud services
- Strong problem-solving abilities with customer service mindset
- CompTIA A+ or similar certification preferred (not required)
- Ability to work independently and prioritize multiple tasks
- Excellent verbal/written communication skills
- Valid driver's license and reliable transportation