Job Description
Join our dynamic team at TechNash Solutions as a Junior IT Support Specialist! We're seeking passionate tech enthusiasts to provide exceptional IT support to our growing client base in Nashville's thriving tech ecosystem. This entry-level role offers hands-on experience with cutting-edge technologies while supporting businesses in healthcare, finance, and entertainment sectors. You'll gain invaluable exposure to network administration, cybersecurity protocols, and cloud infrastructure in a mentorship-driven environment. If you're ready to launch your IT career in Music City, apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain workstations, servers, and peripheral devices
- Monitor system performance and security protocols using SIEM tools
- Document technical processes and maintain knowledge base articles
- Collaborate with senior engineers on cloud migration projects
- Train end-users on cybersecurity best practices and new technologies
- Participate in after-hours on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or Network+ certification (or equivalent experience)
- Basic knowledge of Windows OS, Active Directory, and Azure cloud services
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Experience with ITSM tools like ServiceNow or Jira
- Ability to lift 20 lbs and work in server environments