Job Description
Launch your IT career with Omaha Tech Innovations! We're seeking passionate entry-level IT professionals to join our dynamic support team. You'll gain hands-on experience in a fast-paced environment while delivering exceptional technical solutions to our clients. Our comprehensive training program ensures rapid skill development in cutting-edge technologies. Join a company that invests in talent and fosters career growth within Omaha's thriving tech ecosystem.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior engineers on complex system deployments
- Conduct user training on new technologies and best practices
- Monitor system performance and implement preventive maintenance
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ or similar certification preferred
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows Server administration
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Valid Nebraska driver's license (for occasional on-site visits)