Job Description
Join TechNash Solutions as a Junior IT Support Specialist and kickstart your career in Nashville's thriving tech scene! We're seeking motivated tech enthusiasts to provide exceptional IT support to our growing client base. This role offers hands-on experience with cutting-edge systems while working alongside industry veterans in a collaborative environment.
As a key member of our IT team, you'll gain exposure to network administration, cybersecurity protocols, and cloud technologies. We provide comprehensive training and career development opportunities for ambitious professionals ready to grow their expertise in Nashville's dynamic tech ecosystem.
Responsibilities
- Provide technical support for hardware, software, and network systems via phone, email, and in-person
- Install, configure, and maintain desktops, laptops, and peripheral devices
- Document IT processes and maintain accurate inventory records
- Collaborate with senior technicians to resolve complex technical issues
- Implement security protocols and best practices for data protection
- Assist with server maintenance and cloud infrastructure management
- Train end-users on new technologies and system updates
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems and networking concepts
- Familiarity with helpdesk ticketing systems (e.g., Zendesk, Jira)
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Valid driver's license and reliable transportation