Job Description
Join our dynamic IT team as a Junior IT Support Specialist and kickstart your career in technology! TechSolutions Inc. is seeking passionate tech enthusiasts to provide exceptional support to our clients in San Antonio. We offer comprehensive training, mentorship, and a collaborative environment where you'll grow your skills while making a tangible impact. If you're eager to learn and build a foundation in IT, this is your opportunity!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and remote access
- Install, configure, and maintain desktop systems and peripherals
- Document support tickets and maintain accurate inventory records
- Collaborate with senior team members on network administration tasks
- Train end-users on new technologies and best practices
- Assist with cybersecurity protocols and system updates
- Participate in IT projects and process improvements
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and customer service skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification preferred (not required)
- Valid Texas driver's license (for occasional on-site visits)
- Proficiency in Microsoft Office 365
- Ability to lift 30 lbs for equipment handling