Job Description
Join TechBridge Solutions and kickstart your IT career with our comprehensive paid training program! We're seeking motivated individuals in Austin to become Junior IT Support Specialists. No prior experience required – we'll equip you with industry certifications, hands-on troubleshooting skills, and cloud computing expertise. Work with cutting-edge technology in a collaborative environment where your growth is our priority.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Deploy and configure cloud-based solutions (AWS/Azure)
- Train end-users on new systems and security protocols
- Document IT processes and maintain knowledge base
- Collaborate with senior engineers on complex projects
- Implement cybersecurity best practices
- Support network infrastructure maintenance
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- CompTIA A+ certification preferred (training provided)
- Valid driver's license and reliable transportation
- Pass background check and drug screening