Job Description
Join Tech Innovators Inc., a fast-growing tech hub in Fort Worth's cultural district! We're seeking passionate entry-level professionals to launch their careers in IT support. Our collaborative environment offers mentorship, cutting-edge tools, and clear growth paths. Enjoy competitive benefits including health insurance, paid time off, and professional development stipends. Located near downtown Fort Worth with easy access to public transit and vibrant city amenities.
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS operating systems
- Manage Active Directory accounts and permissions
- Document IT procedures and maintain accurate asset inventory
- Collaborate with senior team on network infrastructure projects
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- CompTIA A+ certification preferred (or willingness to obtain within 90 days)
- Basic knowledge of networking protocols (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Experience with Microsoft Office 365 and cloud platforms
- Ability to lift 30 lbs for equipment handling