Job Description
Launch your tech career with our comprehensive paid training program! TechStart Solutions Inc. is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Miami. No prior experience required – we provide everything you need to succeed. Our 12-week immersive training covers network fundamentals, cybersecurity basics, and cloud technologies. Enjoy mentorship from industry experts while gaining real-world experience supporting Fortune 500 clients. This is your gateway to a high-growth career in Florida's thriving tech sector.
Responsibilities
- Complete comprehensive IT certification training curriculum
- Assist with hardware/software installation and troubleshooting
- Provide Tier 1 support for internal and external clients
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex technical tasks
- Participate in monthly cybersecurity awareness workshops
- Contribute to IT infrastructure documentation updates
Qualifications
- High school diploma or equivalent required
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy (Windows OS, Microsoft Office)
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Pass background check and pre-employment screening
- Must be authorized to work in the United States