Job Description
Are you ready to kickstart your career in Information Technology? TechNova Solutions is seeking a Junior IT Support Specialist to join our dynamic team in Indianapolis. We are looking for motivated individuals who are eager to learn and grow in a fast-paced environment.
As an Entry Level IT professional, you will work closely with our senior technicians to provide top-tier support to our employees. This is an immediate hire opportunity with a comprehensive training program designed to accelerate your professional growth.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues.
- Troubleshoot and resolve user queries in a timely and professional manner.
- Assist in the setup, configuration, and deployment of new workstations and peripherals.
- Manage user accounts, permissions, and security access within the Active Directory environment.
- Document technical issues, resolutions, and maintain accurate IT logs.
Qualifications
- High School Diploma or equivalent; Associate's degree in IT or related field preferred.
- Familiarity with Microsoft Office Suite and basic operating systems (Windows/macOS).
- Strong problem-solving and analytical thinking skills.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a collaborative team.