Job Description
Join our dynamic IT team as a Junior IT Support Specialist and kickstart your career in technology! We're seeking passionate tech enthusiasts to provide essential IT support to our growing client base in Tucson. This is a fantastic opportunity to gain hands-on experience with modern systems while working alongside industry professionals. Enjoy competitive benefits, mentorship opportunities, and a collaborative environment where your ideas are valued. If you're ready to build a solid foundation in IT, apply today!
Responsibilities
- Provide desktop and network support to resolve technical issues efficiently
- Install, configure, and maintain hardware/software systems
- Manage user accounts, permissions, and security protocols
- Document IT procedures and maintain accurate technical documentation
- Collaborate with senior team members on infrastructure projects
- Monitor system performance and implement preventive maintenance
- Deliver exceptional customer service with clear communication
Qualifications
- Associate degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and troubleshooting abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- CompTIA A+ or similar certification preferred
- Valid driver's license for occasional on-site visits