Job Description
Launch your IT career with TechSolutions Inc., a leading technology firm in San Antonio! We're seeking passionate entry-level talent to join our dynamic IT support team. This role offers hands-on experience with cutting-edge systems while providing critical support to our growing client base. Enjoy mentorship from senior engineers, comprehensive training programs, and a pathway to career advancement. Our collaborative environment values innovation and professional growth, making this the perfect opportunity to build your foundation in the tech industry.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with desktop/laptop setup, configuration, and maintenance
- Document technical procedures and user interactions in ticketing systems
- Collaborate with senior team members on infrastructure projects
- Monitor system health and perform routine maintenance tasks
- Train end-users on company software and security protocols
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows operating systems and networking concepts
- Strong problem-solving skills and customer service orientation
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Valid driver's license and reliable transportation