Job Description
Join our dynamic team at TechSolutions Phoenix and kickstart your IT career! We're seeking passionate entry-level professionals to provide essential technical support to our growing client base. This role offers hands-on experience with cutting-edge technology while working in Phoenix's thriving tech hub. Enjoy comprehensive training, mentorship from industry experts, and clear pathways for career advancement. Why join us? Competitive compensation, flexible work arrangements, and a culture that celebrates innovation and continuous learning. Apply today to become part of Arizona's next generation of IT leaders!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems including desktops, laptops, and network devices
- Provide responsive technical support via phone, email, and in-person to resolve user issues
- Document IT processes and maintain accurate inventory records
- Collaborate with senior engineers on system upgrades and security implementations
- Assist with data backup procedures and disaster recovery protocols
- Monitor network performance and identify optimization opportunities
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems and network fundamentals
- Familiarity with helpdesk ticketing systems and remote support tools
- Strong problem-solving abilities and customer service orientation
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license and reliable transportation for client site visits