Job Description
Are you ready to launch your career in the fast-paced world of Information Technology?
Apex Digital Systems is currently seeking a Junior IT Support Specialist to join our dynamic team in the heart of Oklahoma City. We value innovation, problem-solving, and professional growth. This is an excellent opportunity for recent graduates or career changers looking to break into the tech industry with a company that invests in its people.
As a Junior IT Support Specialist, you will play a crucial role in ensuring our internal infrastructure runs smoothly. We provide extensive training to help you grow from a novice into a skilled technical professional. If you are eager to learn and have a passion for technology, we want to meet you.
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person troubleshooting.
- Install, configure, and troubleshoot hardware and software for desktops, laptops, and peripherals.
- Manage and maintain computer inventory and ensure asset tracking accuracy.
- Assist in the deployment of new workstations and software updates.
- Respond to helpdesk tickets in a timely and professional manner.
- Collaborate with senior IT staff to resolve complex network and system issues.
- Maintain a clean, organized, and secure IT workspace.
Qualifications
- Associate degree or Certificate in Information Technology, Computer Science, or a related field.
- Basic understanding of Microsoft Windows and macOS operating systems.
- Familiarity with networking concepts (LAN, WAN, IP addressing) is a plus.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent written and verbal communication skills.
- Ability to work independently as well as part of a collaborative team.
- Willingness to obtain relevant IT certifications (CompTIA A+ preferred).