Job Description
Join our dynamic IT team in sunny San Diego and launch your tech career! We're seeking passionate entry-level professionals eager to grow in a supportive environment. Enjoy competitive benefits, mentorship from industry experts, and opportunities for certification. Perfect for recent graduates or career changers with foundational tech skills.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage helpdesk tickets and user inquiries
- Install/configure workstations and peripherals
- Document IT procedures and knowledge base articles
- Assist with network monitoring and basic troubleshooting
- Collaborate with senior IT on projects
- Support security protocols and compliance
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/macOS systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Customer service mindset with strong communication
- Ability to learn new technologies quickly
- CompTIA A+ or similar certification preferred
- Valid driver's license for occasional site visits