Job Description
Launch your tech career with industry-leading training at TechGrowth Solutions! We're seeking motivated individuals to join our award-winning IT Support team in San Jose's thriving tech hub. No prior experience required – we provide comprehensive paid training covering networking, cybersecurity, cloud platforms, and troubleshooting. Our 12-week program combines classroom instruction with hands-on labs, mentorship from senior engineers, and real-world project exposure. Enjoy competitive compensation, comprehensive benefits, and clear career advancement paths into DevOps, Cloud Engineering, or Systems Administration roles.
Responsibilities
- Deploy and configure hardware/software systems following company protocols
- Provide Tier 1 technical support via phone, email, and remote assistance
- Document IT infrastructure changes and maintenance activities
- Collaborate with cross-functional teams to resolve complex technical issues
- Participate in security audits and compliance initiatives
- Train end-users on new technologies and best practices
- Contribute to system optimization projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning
- Ability to lift 20 lbs for equipment installation
- Must pass background check and drug screening