Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals to join our Junior IT Support team in Columbus. No prior experience required – we provide hands-on training in networking, cybersecurity, and system administration. Enjoy competitive benefits, mentorship from industry experts, and a clear path to career advancement. Join our innovative team and become part of Columbus's thriving tech ecosystem!
Responsibilities
- Provide technical support for hardware/software issues via phone and in-person
- Install, configure, and maintain computer systems and networks
- Document IT procedures and maintain accurate inventory records
- Collaborate with senior team members on system upgrades and security protocols
- Deliver exceptional customer service to internal stakeholders
- Participate in ongoing training to develop technical expertise
- Support data backup and disaster recovery initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Customer service mindset and patience
- Reliable transportation and punctuality
- Passion for technology and continuous learning