Job Description
Are you ready to launch your career in the heart of Silicon Valley?
We are looking for a passionate and eager Junior IT Associate to join our dynamic team in San Jose, CA. At Apex Digital Systems, we believe in nurturing talent and providing a solid foundation for future tech leaders. If you are detail-oriented, tech-curious, and ready to learn, this is the perfect opportunity to grow your skills in a high-growth environment.
Why Join Us?
- Modern Workspace: Collaborate in a state-of-the-art facility in San Jose.
- Career Growth: Clear pathways to Senior IT roles and specialized certifications.
- Competitive Benefits: Health, dental, and vision insurance from day one.
Don't just start a job—start a career in technology.
Responsibilities
- Provide Tier 1 Technical Support: Assist employees with hardware and software troubleshooting to ensure minimal downtime.
- System Maintenance: Monitor and maintain company servers, networks, and workstations to ensure optimal performance.
- Software Deployment: Assist in the installation, configuration, and updates of operating systems and business applications.
- Asset Management: Track and manage IT inventory, including laptops, peripherals, and licenses.
- Network Support: Perform basic network troubleshooting and cable management tasks.
- Documentation: Create and maintain technical documentation and standard operating procedures.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or related field (Bachelor’s degree preferred).
- Technical Knowledge: Familiarity with Microsoft Windows, macOS, and basic networking concepts (TCP/IP, DNS).
- Problem Solving: Strong analytical skills with the ability to diagnose and resolve technical issues efficiently.
- Communication: Excellent verbal and written communication skills to interact with non-technical staff.
- Soft Skills: A strong eagerness to learn, adaptability, and a team-oriented mindset.
- Certifications: CompTIA A+ or Network+ certification is a plus but not required.