Job Description
Launch your tech career without prior experience! TechGrow Solutions offers a comprehensive IT Support Trainee program with paid training designed to transform beginners into industry professionals. Join our dynamic team in San Jose and gain hands-on expertise in network administration, cybersecurity, and cloud technologies through our structured 12-week training curriculum.
What We Provide:
- Full salary during training period ($50K/year)
- Industry-recognized certifications (CompTIA A+, Google IT Support)
- Mentorship from senior engineers
- Permanent placement upon completion
- Comprehensive benefits package
Responsibilities
- Provide Tier 1 technical support to enterprise clients
- Diagnose hardware/software issues across Windows/Linux environments
- Deploy and configure cloud infrastructure (AWS/Azure)
- Document technical procedures in knowledge base
- Collaborate with cross-functional teams on projects
- Participate in continuous training sessions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy (no prior tech experience needed)
- Strong problem-solving aptitude
- Excellent verbal/written communication skills
- Ability to learn technical concepts quickly
- Valid U.S. work authorization
- Pass background check/drug screening