Job Description
Launch your tech career with our comprehensive paid training program! TechGrow Academy is seeking motivated individuals with no prior experience for our IT Support Trainee position in Washington DC. We provide hands-on training, mentorship, and a clear career path to become a certified IT professional. Join our innovative team and gain real-world experience while earning a competitive salary. No technical background required!
Responsibilities
- Complete 12-week paid training curriculum covering networking, security, and system administration
- Provide Tier 1 technical support to internal staff and clients
- Install, configure, and troubleshoot hardware and software systems
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Participate in weekly skill-building workshops and certification prep
Qualifications
- High school diploma or equivalent (college degree preferred)
- Passionate about technology and willingness to learn
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Basic computer literacy (Windows OS, Microsoft Office)
- Valid driver's license and reliable transportation
- US citizenship or permanent residency required