Job Description
Join TechAdvance Solutions and kickstart your career in technology! We're hiring motivated individuals for our paid IT training program designed to transform beginners into skilled IT Support Specialists. No prior experience required – we provide comprehensive hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Upon completion, you'll transition into a full-time role supporting Fortune 500 clients with cutting-edge IT infrastructure. Enjoy competitive compensation, career advancement opportunities, and a collaborative work environment in Chicago's vibrant tech hub.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1/2 technical support via phone, email, and remote access
- Document incidents, solutions, and asset configurations
- Collaborate with senior engineers on complex system deployments
- Implement security protocols and best practices
- Train end-users on new technologies and processes
- Participate in continuous learning and certification programs
Qualifications
- High school diploma or equivalent (college preferred)
- Passion for technology and willingness to learn
- Strong problem-solving and communication skills
- Ability to obtain CompTIA A+ certification during training
- Basic familiarity with Windows/macOS operating systems
- Customer service mindset and patience
- Valid driver's license for occasional client site visits
- Must pass background check and drug screening