Job Description
Join our award-winning IT team in Columbus and kickstart your career in technology! We're seeking motivated individuals to become IT Support Specialists with comprehensive paid training. No prior experience required – just a passion for learning and problem-solving. Our 12-week training program covers everything from hardware fundamentals to cybersecurity protocols, ensuring you're job-ready. Enjoy competitive benefits, growth opportunities, and a collaborative environment where your skills will thrive.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document issues and maintain accurate service records
- Collaborate with senior engineers on complex infrastructure projects
- Conduct routine system maintenance and security updates
- Train end-users on new technologies and best practices
- Participate in rotational training across IT departments
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent verbal/written communication skills
- Ability to work independently and in team environments
- Willingness to complete 12-week paid training program
- Valid driver's license for occasional site visits