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Information Technology 🏢 Full Time ⭐️ Verified

IT Support Specialist - Training Provided

TechAdvance Solutions
Dallas
Estimated Salary
USD 45.000 – USD 60.000
Live Update
16 Juli 2026
Deadline
16 Jul 2027

Job Description

Join TechAdvance Solutions and launch your IT career with comprehensive training! We're seeking motivated individuals to become IT Support Specialists in our Dallas headquarters. No prior experience required – we provide paid training covering hardware, software, networking, and security protocols. Enjoy a collaborative environment with mentorship from senior technicians, growth opportunities into specialized IT roles, and competitive benefits including health insurance and retirement plans. Transform your passion for technology into a stable career with a company invested in your success.

Responsibilities

  • Provide Tier 1 technical support for hardware, software, and network issues
  • Install, configure, and maintain workstations and peripheral devices
  • Document incidents, resolutions, and asset information in ITSM systems
  • Conduct user training on new software and security protocols
  • Monitor system performance and escalate complex issues to Tier 2
  • Implement security best practices and compliance measures
  • Collaborate with cross-functional teams on IT projects

Qualifications

  • High school diploma or equivalent (college preferred)
  • Basic computer literacy and troubleshooting skills
  • Strong communication and customer service abilities
  • Willingness to learn technical concepts through our training program
  • Problem-solving mindset with attention to detail
  • Ability to work independently and in team environments
  • CompTIA A+ certification (provided after training)

Required Skills

Technical Support Troubleshooting Hardware Software Networking Customer Service Documentation Security

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