Job Description
Launch your tech career in sunny Miami with our comprehensive paid training program! We're seeking motivated individuals with no prior experience to become IT Support Specialists. Our 12-week paid training covers networking, security, cloud computing, and troubleshooting – everything you need to thrive in today's digital landscape. Join our diverse team at TechForward Careers and gain industry-recognized certifications while earning a competitive salary.
What sets us apart? Zero upfront costs for training, guaranteed interviews upon completion, and career advancement pathways into cybersecurity or cloud engineering. Enjoy Miami's vibrant culture while building a stable, future-proof career in technology.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems, networks, and peripherals
- Document IT processes and maintain service logs
- Collaborate with cross-functional teams on system upgrades
- Train end-users on new technologies and best practices
- Monitor network security and implement basic protocols
- Participate in 24/7 on-call rotation (rotational basis)
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Willingness to obtain CompTIA A+ certification during training
- Ability to work flexible hours including occasional weekends
- Pass background check and drug screening
- Valid Florida driver's license preferred