Job Description
Launch your tech career with our comprehensive paid training program! We're seeking motivated individuals in Phoenix, AZ to join our IT Support team. No prior experience required – we provide all the training you need to succeed. This immediate hire opportunity offers competitive pay, career advancement, and a supportive team environment. Transform your passion for technology into a professional career with our industry-leading training program.
Why Join Us?
• 6-week paid technical training program
• Career path advancement opportunities
• Comprehensive benefits package
• Modern, collaborative workspace
• Mentorship from industry experts
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document and track support tickets in ticketing system
- Assist with network connectivity and security protocols
- Collaborate with senior IT team on complex issues
- Participate in ongoing training and certification programs
- Maintain accurate asset inventory and documentation
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work in a fast-paced team environment
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification