Job Description
Launch your tech career with our comprehensive paid training program! TechAdvance Solutions is urgently hiring motivated individuals in Dallas, TX for our IT Support Specialist role. No prior experience required – we provide hands-on training in networking, cybersecurity, and system administration. Join our innovative team and gain industry-recognized certifications while earning a competitive salary. This is your gateway to a future-proof career in technology with growth opportunities across North Carolina and beyond.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware and software systems
- Monitor network performance and implement security protocols
- Document IT processes and maintain accurate system logs
- Collaborate with cross-functional teams to resolve complex technical issues
- Participate in ongoing training to master emerging technologies
- Support office equipment and cloud-based applications
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Basic familiarity with Windows/macOS operating systems
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification during training
- Reliable transportation and ability to work flexible hours