Job Description
Launch your career in technology with our comprehensive paid training program! Nashville Tech Academy is seeking motivated individuals for our IT Support Specialist apprenticeship. No prior experience required—we provide everything you need to succeed.
Join our team of industry experts and gain hands-on experience in network administration, cybersecurity fundamentals, cloud computing, and system troubleshooting. Our 12-week paid training combines classroom instruction with real-world client projects, ensuring you job-ready upon completion.
What We Offer:
- Full salary during training ($45k/year)
- Industry-recognized certifications
- Mentorship from senior engineers
- Direct hire placement after training
- Comprehensive benefits package
Responsibilities
- Provide technical support to clients via phone, email, and remote access
- Install, configure, and troubleshoot hardware/software systemsMonitor network performance and security protocols
- Document technical issues and solutions in ITSM systems
- Collaborate with cross-functional teams on infrastructure projects
- Train end-users on new technologies and best practices
- Participate in continuous learning and skill development
Qualifications
- High school diploma or equivalent required
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Willingness to learn and adapt to new technologies
- Basic computer literacy and internet navigation skills
- Ability to work independently and in team environments
- Passion for technology and customer service
- Must pass background check and drug screen