Job Description
Launch your tech career in Fort Worth with our comprehensive paid training program! We're seeking motivated individuals to become IT Support Specialists through hands-on mentorship, industry certifications, and paid skill development. No prior experience required – just passion and dedication. Join our growing team and gain valuable networking opportunities while earning a competitive salary.
Our 6-month program combines classroom learning, practical labs, and real-world projects. You'll master network troubleshooting, cloud infrastructure, cybersecurity basics, and help desk operations. Upon graduation, you'll be positioned for full-time roles with our partner companies.
Responsibilities
- Provide technical support to users via phone, email, and in-person
- Diagnose and resolve hardware/software issues
- Install and configure computer systems and networks
- Document incidents and maintain IT service records
- Collaborate with senior technicians on complex problems
- Participate in training modules and certification exams
- Conduct basic system security audits
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Valid driver's license (for occasional site visits)
- Pass background check and drug screen
- Commitment to completing the full training program