Job Description
Launch your tech career with our paid training program! TechLaunch Academy is seeking motivated individuals for immediate hire as IT Support Specialists in Columbus, OH. No prior experience required – we provide comprehensive paid training covering network administration, cybersecurity fundamentals, and cloud technologies. Join a dynamic team where your growth is our priority.
Why Join Us?
- Full paid training program (8 weeks) with industry certification prep
- Immediate start date – no waiting periods
- Career advancement pathways to senior IT roles
- Competitive salary and comprehensive benefits package
Responsibilities
- Provide Tier 1-2 technical support to internal and external clients
- Install, configure, and maintain hardware/software systems
- Monitor network performance and troubleshoot connectivity issues
- Document IT processes and maintain service desk tickets
- Collaborate with cross-functional teams on technology projects
- Implement security protocols and best practices
- Train end-users on new systems and technologies
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional on-site support)
- Pass background check and drug screening
- Must be authorized to work in the US
- No IT experience necessary – training provided!