Job Description
Are you passionate about technology and looking to launch a rewarding career in the IT industry? Apex Digital Solutions is currently seeking a motivated Entry Level IT Support Specialist to join our growing team in Arlington, TX. We offer a comprehensive training program for candidates eager to learn the ropes of IT infrastructure, help desk support, and network management. If you have a problem-solving mindset and a desire to grow, we want to hear from you!
Why Join Us?
- Immediate start available for the right candidate.
- Comprehensive mentorship and on-the-job training.
- Modern, collaborative work environment in the heart of Arlington.
- Competitive benefits package including health insurance and paid time off.
Take the first step towards your future in tech by applying today.
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person.
- Install, configure, and troubleshoot hardware and software applications.
- Manage user accounts, permissions, and access security protocols.
- Maintain and update inventory of IT assets and equipment.
- Respond to help desk tickets in a timely and professional manner.
- Collaborate with senior IT staff to resolve complex technical issues.
Qualifications
- High School Diploma or GED required; Associate’s degree in Computer Science or IT preferred.
- Basic understanding of computer hardware and operating systems (Windows/Mac).
- Strong customer service skills with the ability to explain technical concepts to non-technical users.
- Excellent written and verbal communication abilities.
- Willingness to obtain IT certifications (CompTIA A+) during employment.
- A valid driver's license and reliable transportation.