Job Description
Join TechSolutions Inc. as an IT Support Specialist and kickstart your career in technology! We're seeking passionate tech enthusiasts to provide essential IT infrastructure support for our growing client base in Wichita. This role offers hands-on experience with cutting-edge systems while working alongside industry experts in a collaborative, fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and clear pathways for career advancement. If you're ready to transform your technical curiosity into professional expertise, apply today!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, and peripherals
- Document IT procedures and maintain accurate asset inventory
- Collaborate with cross-functional teams on system upgrades and security protocols
- Deliver user training on new technologies and best practices
- Monitor system performance and troubleshoot connectivity issues
- Assist with cybersecurity awareness initiatives
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS and Active Directory
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs and work in server environments
- Valid driver's license and reliable transportation
- Excellent verbal and written communication abilities