Job Description
Launch your tech career with TechCorp Solutions! We're seeking motivated individuals for our fully paid training program designed to transform beginners into IT Support Specialists. No experience required – just your eagerness to learn and grow in Columbus's thriving tech scene. Join our team and gain hands-on experience with industry-leading tools while building a foundation for long-term career advancement.
Responsibilities
- Provide technical support for hardware/software systems via phone, email, and chat
- Diagnose and resolve network connectivity issues and device malfunctions
- Install and configure workstations, operating systems, and applications
- Document technical issues and solutions in our ticketing system
- Collaborate with senior engineers on complex troubleshooting
- Participate in continuous training modules to expand technical expertise
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to complete paid certification training
- Ability to work independently and in team environments
- Valid driver's license (for occasional on-site support)