Job Description
Are you ready to kickstart your career in the thriving technology sector of Northern Virginia? Apex Tech Solutions is looking for a motivated IT Support Associate to join our growing team. We offer full-time employment with opportunities for rapid advancement and a competitive starting salary.
Whether you are looking for entry level jobs in Washington or careers in Virginia, this is the perfect opportunity to gain hands-on experience in a dynamic environment. We value passion over experience, so if you are eager to learn and solve problems, we want to meet you.
Why Join Us?
- Start Tomorrow: We don't wait. If you are a great fit, we want you on board immediately.
- Comprehensive Training: No prior technical experience required; we provide the roadmap to success.
- Modern Work Environment: Collaborative culture in the heart of Reston.
Responsibilities
- Provide Tier 1 technical support to internal employees via phone, email, and ticketing systems.
- Diagnose and troubleshoot hardware, software, and network connectivity issues.
- Install, configure, and maintain computer systems and peripherals.
- Document technical issues and resolutions in the knowledge base.
- Assist with IT asset management and inventory control.
- Collaborate with the senior engineering team on system upgrades and maintenance.
Qualifications
- High School Diploma or GED required.
- Basic understanding of computer operating systems (Windows/macOS).
- Strong problem-solving skills and logical thinking.
- Excellent written and verbal communication skills.
- Ability to work independently as well as in a team environment.
- Willingness to obtain relevant IT certifications (we sponsor training).