Job Description
Launch your career in technology with our fully paid training program! No experience required—just your passion to learn and grow. Join our Portland-based team as an IT Support Associate and gain hands-on experience in network administration, cybersecurity basics, and system troubleshooting. We provide comprehensive 8-week training, mentorship from industry experts, and a clear path to career advancement. Enjoy competitive pay, full benefits, and a collaborative environment where your skills matter. Transform your career today with zero upfront costs!
Responsibilities
- Provide technical support to internal staff via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Assist with network security protocols and data backup processes
- Collaborate with senior IT staff on infrastructure projects
- Participate in ongoing training to stay current with technologies
Qualifications
- High school diploma or equivalent (college preferred but not required)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, team-oriented environment
- Willingness to learn and adapt to new technologies
- Must pass background check and pre-employment assessment