Job Description
Are you looking to kickstart your career in Information Technology? Apex Tech Solutions is seeking a driven IT Support Associate to join our team in Denver, Colorado. We offer a unique opportunity for entry-level professionals to gain hands-on experience in a fast-paced, innovative environment.
In this role, you will be the first point of contact for technical support, helping colleagues resolve hardware and software issues efficiently. We provide comprehensive training to ensure you are up to speed with our modern tech stack.
Why You Should Apply:
- Immediate Hiring: We are looking to fill this role immediately.
- No Experience Required: We value potential and attitude over specific technical pedigree.
- Professional Development: Structured mentorship and training programs.
Join us and become the technical backbone of our growing organization.
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person.
- Diagnose and resolve hardware, software, and network connectivity issues.
- Manage user accounts, permissions, and security configurations.
- Assist in the deployment, installation, and configuration of workstations and peripherals.
- Maintain accurate documentation of technical issues and resolutions.
- Monitor system performance and perform routine maintenance tasks.
Qualifications
- High school diploma or equivalent; Associate degree in IT or related field is a plus.
- Basic knowledge of computer operating systems (Windows, macOS, Linux) and hardware components.
- Strong customer service orientation and communication skills.
- Ability to explain complex technical concepts to non-technical users.
- Eagerness to learn new technologies and problem-solving mindset.