Job Description
Launch your tech career tomorrow with our paid training program! We're seeking motivated individuals for immediate full-time roles in San Jose's thriving tech ecosystem. No prior experience required – we provide comprehensive hands-on training in IT support, network troubleshooting, and system administration. Join our dynamic team and gain industry-recognized certifications while earning a competitive salary. Benefits include health insurance, 401(k) matching, and professional development opportunities. Start your journey today with one of Silicon Valley's fastest-growing tech employers!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Monitor system performance and security protocols
- Train end-users on new technology implementations
- Participate in 24/7 on-call rotation (rotational schedule)
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to obtain CompTIA A+ certification (training provided)
- Ability to work flexible shifts including weekends
- Valid California driver's license (required for onsite visits)
- Pass background check and drug screening
- Must start within 48 hours of offer