Job Description
Start your tech career tomorrow with our comprehensive training program! Nexus Solutions Group is hiring motivated individuals for immediate full-time Tech Support Specialist positions in San Jose. No prior experience required—we provide all necessary training. Join our dynamic team and gain hands-on experience in network troubleshooting, customer service, and system administration. Enjoy competitive pay, benefits, and a clear career growth path. Apply today and begin your journey in the heart of Silicon Valley!
Responsibilities
- Provide technical support to resolve hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document technical procedures and customer interactions
- Collaborate with cross-functional teams to implement solutions
- Train users on new technologies and system updates
- Monitor system performance and security protocols
- Contribute to continuous improvement of IT support processes
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Basic familiarity with computer systems and software
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to work flexible hours including weekends
- Valid California driver's license (for occasional site visits)