Job Description
Join our dynamic team in Boston as an IT Support Specialist with comprehensive training provided! We're seeking motivated individuals ready to launch their tech careers immediately. No prior experience required – our paid training program covers everything from hardware troubleshooting to network security. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in Boston's thriving tech hub. Start earning while learning!
Responsibilities
- Provide desktop and hardware support to internal teams
- Install and configure software systems and applications
- Diagnose and resolve technical issues via phone and in-person
- Document technical processes and maintain knowledge base
- Collaborate with senior engineers on complex projects
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset and teamwork focus
- Must be available for immediate start
- Passion for technology and continuous learning