Job Description
Join TechSolutions Inc., a leading IT services provider in Charlotte, NC, as a Full-Time IT Support Trainee. We're seeking motivated individuals with no prior experience—comprehensive training is provided! Launch your career in technology while working with cutting-edge systems and a supportive team. This role includes paid training, mentorship, and a clear path to becoming a certified IT professional.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Assist with network administration and security protocols
- Document IT processes and maintain accurate records
- Collaborate with senior team on system upgrades and projects
- Participate in ongoing training sessions to develop technical skills
- Support office technology infrastructure including printers and servers
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving skills
- Excellent communication and customer service abilities
- Willingness to learn technical concepts through training
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Passion for technology and career growth in IT