Job Description
Join our award-winning team as an IT Support Specialist in Houston! We're seeking motivated individuals with no prior experience – we provide comprehensive paid training to launch your tech career. Enjoy competitive benefits, career advancement opportunities, and a dynamic work environment in Texas' thriving tech hub.
Why Join Us?
- 6-week paid training program covering networking, security, and cloud technologies
- Certification reimbursement (CompTIA A+, Network+)
- Mentorship from senior engineers
- Clear career progression path
Responsibilities
- Provide Tier 1/2 technical support to 500+ employees
- Install, configure, and troubleshoot hardware/software systemsDocument IT processes and maintain service desk tickets
- Collaborate with cross-functional teams on infrastructure projects
- Participate in after-hours rotation (1:5 frequency)
- Implement cybersecurity best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving skills
- Strong written/verbal communication abilities
- Ability to lift 30lbs and work in server environments
- Valid Texas driver's license (for occasional site visits)
- Pass background check and drug screen
- Willingness to obtain certifications during employment