Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and receive a $2,500 sign-on bonus! We're seeking a polished professional to be the first point of contact for patients and visitors at our state-of-the-art facility in Durham, NC. This role offers growth opportunities, comprehensive benefits, and a supportive work environment. If you're passionate about exceptional customer service and thrive in a dynamic setting, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer multi-line phone system and route inquiries appropriately
- Schedule appointments and maintain electronic health records
- Collect co-pays and verify insurance information
- Maintain clean and organized reception area
- Coordinate with clinical staff for seamless patient flow
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or front desk experience
- Proficiency with electronic medical records (EMR) systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Basic knowledge of medical terminology preferred