Job Description
Join our award-winning team as a Front Desk Receptionist and enjoy the benefit of weekly pay! We're seeking a polished professional to serve as the first point of contact for our luxury hotel. This role offers rapid career advancement with competitive compensation and a vibrant downtown Chicago work environment.
As an ambassador of our brand, you'll manage guest experiences, coordinate concierge services, and maintain a seamless front desk operation. We provide comprehensive training and a supportive team culture where your contributions are recognized immediately through our weekly payroll system.
Responsibilities
- Manage check-in/check-out procedures for hotel guests
- Answer multi-line phone system and route inquiries
- Coordinate with housekeeping and maintenance teams
- Process reservations using Opera property management system
- Handle guest complaints with professionalism and empathy
- Process payments and manage cash drawer operations
- Maintain lobby area cleanliness and professional appearance
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or front desk experience
- Proficiency with Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Attention to detail and strong organizational abilities
- Basic knowledge of hotel operations preferred